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  • Home
  • About
    • About Kristina
    • Training Philosophy
    • Testimonials & Awards
    • Certifications
    • Pricing
  • Services
    • Training Services
    • Behaviour Issues
    • Leash Reactivity / Aggression
    • Rescue Dog Rehabilitation
    • Hyperactivity & Over-Excitment
    • E-Collar Training
    • Gift Cards
    • Seminars, Webinars & Workshops
  • FAQ
    • General FAQ
    • Pricing
    • Cancellation/Refund Policy
  • Resources
    • All Categories
    • Training Tips
    • Behavioural Issues
    • Recommended Products
    • Kristina’s Stories
    • Educational Videos
    • News & Events
  • Contact
    • Get In Touch
    • Charity Work
    • Press
  • Book Now

Cancellation/Refund Policy

For Private, Semi-Private and Single Day Workshops

24 hours notice required when canceling or changing an appointment, otherwise a cancellation fee of 50% will incur (your remaining 50% will be used towards your next session as refunds are not given for cancellations less than 24 hours in advance).
Cancellations less than 2 hours in advance and no shows forfeit the full amount of their payment.
***Refunds are only available for cancellations made more than 24 hours in advance.

For Packages & Multi-Day Group Classes / Workshops

48 hours notice before the first class required when canceling or dropping out of a group class or multi-day workshop.
When canceling or dropping out of a group class or multi-day workshop less than 48 hours but more than 24 hours before the first class - 50% refund will be issued.
When canceling or dropping out of a group class or multi-day workshop less than 24 hours before the first class - 75% refund will be issued.
No-shows forfeit their entire class payment.
Refunds or makeup classes are not available for missed classes.

For ALL Services Booked Online

***Refunds do not include the 3-4% processing fees from Stripe and are NOT automatic. If you cancel an appointment via Calendly, please contact us to let us know if you would like a refund.
Contact Hairy Tales

@HAIRYTALESTRAINING

Contact

416.320.8710
Toronto, Canada
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